Care of Vulnerable People in Scotland: Innovating to deliver excellence

30 March 2017

The conference focuses on how innovation in the delivery of care can transform quality of life for the most vulnerable groups in housing care settings. It examines how housing and care can collaborate to provide personalised and specialised accommodation-based alternatives to care homes enablihg people to live well in their homes as long as possible.

The most vulnerable groups in need of care support present some of the most challenging opportunities to innovate, promote resilience and foster personal responsibility in home care. A wide range of vulnerable groups depend upon consistent, person-focused care suport to live independent and enabled lives in ther own homes. The prize for delivering such care is a much more enabled care consumer population - and the opportunity to align personal independence with more fficient and effective care delivery.


How Government in Scotland Works: Getting heard in high places

Thursday 20 April 2017

This conference will explain how the Scottish Government, government institutions in Scotland, the Scottish Parliament and local government.  It will examine how policy is made and how decisions are taken, what influences those decisions and the importance of the wider media and political context in which government operates.

This conference is aimed at provising you with a step-by-step guide to making your voice heard in the corridors of power.  It will offer an insight into the relationship between Government, Parliament, politicians and media and give an understanding of the various stages and ways in which policy development and decision making can be influenced. 

Keeping Pace with Consuments in Scotland: the challenges and opportunities of the evolving digital market Place

Thursday 25 May 2017

One year on from the Scottish Government's assumption of new legal powers on consumer advice, advocacy and competition, this conference will examine changing consumer behaviours and the impact of technology on consumers, competition and markets.  In the context of the new powers, and with an ever changing and fast evolving relationship between consumer and suppliers, it will also examine how the Scottish Government will give consumers more confidence by protecting their interests, how it can support business by preventing anit-competitive behaviour and how it can foster open and competitive markets.

In the year since the new consumer and competition powers were granted, the Scottish Government published it document entitled "Delivering Better Outcomes for Consumers and Busineses in Scotland".  That document outlines the Government's current and planned actions for creating a system of consumer protection, regulation and competition including a set of guiding principles and some of these will be discussed at this conference.


Delivering Good Governance in Scotland's Services

Thursday 1 June 2017 2017

This 4th annual conference on public sector effective governance focuses on how good governance can be best delivered in all public and non-public sector bodies which spend public money to provide services.

The conference will firstly revisit the principles of good governance established by the Independent Commission on Good Governance in Public Services, examining what each of the six principles of good governance are and the best practice which underpins them.  It will then focus on core contemporary challenges faced by all bodies that work for the public using publc money, coverning themes wuch as data management and safety, media relations and reputation management and business continuity and crisis planning. 


10th Annual Conference and Award for Executive Secretaries and PAs in Scotland: ACES 2017

Friday 23 June 2017

ACES provides a one-stop-shop for leanring and development, knowledge sharing and networking through a conference and exhibition.  The day features an excellent platform of engaging, informative and knowledgeable speakers and an exhibition offerig opportuniteis to network with link-minded people, make nw contacts or nurture exhisting one.  You will also get the opportunity to vote for our 10th Scottish PA of the Year.


For information on our full range of policy conferences please visit the MacKay Hannah website at 


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